Users, Groups, & Partner Onboarding
What is User Impersonation? User Impersonation allows Administrators to access and operate Channeltivity as if they were logged in as that User. Why...
Mon, 6 May, 2024 at 2:43 PM
Deleting a User will revoke their access to Channeltivity and prevent them from logging into the system. Once you delete a User, you will no longer be able ...
Fri, 8 Nov, 2024 at 11:29 AM
Admins can update a User's email address by going to Admin > Users > click on the name of the User to view more details. From the User's Detai...
Wed, 26 Feb, 2020 at 2:37 PM
User records represent the people logging into the portal, and there are three types of User records in Channeltivity: Internal - Internal Users are assoc...
Tue, 25 Jan, 2022 at 3:00 PM
You can disable a User's account by going to their profile in Channeltivity and clicking the "Actions" button in the top right corner of the p...
Tue, 19 Sep, 2023 at 11:39 AM
A Contact is a person associated with an Organization that does not have access to Channeltivity. Contacts associated with Active Partner Organizations and ...
Mon, 3 Mar, 2025 at 2:16 PM
If you receive the above error message when attempting to promote a Contact to a User, click the "View Details" link for an explanation of the err...
Fri, 28 Mar, 2025 at 10:24 AM
To reset the password for a User, you will need to navigate to the Admin section in the left menu and click Admin then select Users. In the filter area on t...
Thu, 11 Nov, 2021 at 1:16 PM
You can resend account activation emails to Pending Users by going to Admin > Users. Set the "Status" filter on the left to "Pending Users...
Mon, 28 Oct, 2024 at 11:54 AM
By default, Channeltivity's PRM software doesn't allow you to assign anything to Pending Users. There are, however, situations where you might want ...
Wed, 15 May, 2019 at 3:10 PM