Support Portal & Knowledge Base

Channeltivity's Deal Registration module empowers partners to register their deals quickly and efficiently, enabling vendors to track and manage the ent...

Channeltivity's Deal Registration module gives you a lot of flexibility in creating workflows to manage the Deal Registration approval process. The appr...

Many vendors place a time limit on how long a registered deal stays valid without winning the business before it expires. Channeltivity's Deal Registrat...

Partner Users: Which Deals a Partner User can see varies on their level of access: Register & View All Deals: allows Partners Users to view their...

If you haven't already done so, please familiarize yourself with Regions before continuing. Channeltivity's Deal Registration module features tw...

If you haven't already done so, please familiarize yourself with Regions before continuing. Channeltivity's Deal Registration module features tw...

We do not offer the ability to move Deal Registrations between Partner Organizations. If for some reason, you need to move a Deal Registration to another P...

Internal and Partner Users can add comments, notes and upload files to the History section of a Deal Registration.  Users can set an "Action Required&q...

I have a channel partner that mistakenly associated a Deal Registration with the wrong account. How do I change the assigned customer account? Answer: ...

There are a number of reasons why a Partner User might not be showing up in the Deal Owner or Partner User dropdown: The User doesn't exist.  The Use...