There are a number of reasons why a Partner User might not be showing up in the Deal Owner or Partner User dropdown:

  • The User doesn't exist
  • The User is not Active, e.g. the User is one of the following: 
    • Pending User. You can only assign Deal Registrations to Pending Users by changing this setting.
    • Contact. Contacts cannot log in or be assigned Deal Registrations until they are promoted to Users and assigned to a Group with Deal Registration access. 
    • Disabled User.
  • Permissions: The User isn't assigned to a Group that includes Deal Registration access.