Email Notifications

What Email Notifications Are Available?
There are numerous email alerts that can be configured throughout Channeltivity's PRM solution to notify Administrators when certain events occur. This ...
Wed, 20 Nov, 2024 at 11:57 AM
How Do I Update My User Email Settings/Preferences?
The system prompts new Users to specify their Email Preferences upon activating their User account.  Account Activation - Email Preferences Screen ...
Fri, 9 Feb, 2024 at 4:48 PM
What is the Email Digest feature and how does it work?
What is the Email Digest feature? The Email Digest feature bundles activity notifications of Deals, Leads, and MDFs into a single email.  How ofte...
Wed, 1 May, 2024 at 4:14 PM
How do I send out automatic email reminders?
Channeltivity has a user-friendly reminders engine that makes it easy to configure Automatic Email Reminders. The reminders currently available include: ...
Mon, 12 Aug, 2024 at 12:36 PM
What is the Email Log and how do I use it?
The Email Log is a log of all the emails sent from your Channeltivity portal. You can use this log to track, search, preview and resend failed emails. It pr...
Tue, 2 Jul, 2024 at 2:12 PM
How does Channeltivity send emails?
Email sending settings can be accessed by logging in as an administrator and going to Settings > Email > Email Settings. There are two ways Channe...
Fri, 17 May, 2024 at 11:10 AM
From which IP addresses and email addresses does Channeltivity send emails?
We use a cloud-based email provider, SendGrid, to ensure all emails sent from your channel partner portal get delivered properly. If you run into issues of ...
Wed, 20 Nov, 2024 at 11:45 AM
I'm not getting emails sent from my Channeltivity portal. What should I do?
We use a cloud-based email provider, SendGrid, to ensure all emails sent from your Channeltivity partner portal get delivered properly. In some very rare c...
Wed, 20 Nov, 2024 at 11:52 AM
A User did not receive their account activation/password reset email. What should I do?
If a User says they did not receive their portal activation or password reset email and your portal's Email Log shows the message as delivered, please c...
Wed, 20 Nov, 2024 at 11:49 AM
What happens when an email delivery fails?
We automatically track the delivery of emails sent from Channeltivity. If a message is undeliverable due to an invalid email address, we suppress all furthe...
Wed, 20 Nov, 2024 at 11:43 AM