Email Notifications

What Email Notifications Are Available?
There are numerous email alerts that can be configured throughout Channeltivity's PRM solution so administrators are notified when certain events occur...
Fri, 19 Apr, 2019 at 2:57 PM
What is the Email Log and how do I use it?
The Email Log is a log of all the emails sent from your Channeltivity portal. You can use this log to track, search, preview and resend failed emails. It pr...
Fri, 17 May, 2019 at 2:36 PM
What is the Email Digest feature and how does it work?
What is the Email Digest feature? The Email Digest feature bundles activity notifications of Deals, Leads and MDFs into a single email.  How often...
Mon, 29 Apr, 2019 at 2:20 PM
How do I send out automatic email reminders?
Channeltivity has a user-friendly reminders engine that makes it easy to configure Automatic Email Reminders. The reminders currently available include: ...
Thu, 17 Jan, 2019 at 12:38 PM
How does Channeltivity send emails?
Email sending settings can be accessed by logging in as an administrator and going to Settings > Email > Email Settings. There are two ways Channe...
Mon, 25 Jun, 2018 at 3:22 PM
I'm not getting emails sent from my Channeltivity portal. What should I do?
We use a cloud-based email provider, SendGrid, to ensure all emails sent from your channel partner portal get delivered properly. In some very rare cases, ...
Thu, 2 May, 2019 at 11:17 AM
A User did not receive their account activation/password reset email. What should I do?
If a User claims they did not receive their portal activation or password reset email and your portal's Email Log is showing the messages as delivered,...
Thu, 9 May, 2019 at 1:56 PM
How do I use the Unsubscribed Email Addresses settings page?
All email notifications and reminders sent by Channeltivity include an unsubscribe link that allows the recipient to quickly turn off all emails sent by the...
Tue, 15 May, 2018 at 5:00 PM
What happens when an email delivery fails?
We automatically track the delivery of emails sent from Channeltivity. If a message is undeliverable due to an invalid email address, we suppress all furthe...
Tue, 22 Jan, 2019 at 3:34 PM
Can I use my own SMTP server to send email from within Channeltivity?
We use a cloud-based email provider, SendGrid, to ensure all emails sent from your channel partner portal get delivered properly and there's generally ...
Fri, 17 May, 2019 at 2:40 PM