The Library is made up of a set of folders. Folders can have subfolders and content. Each content piece should be assigned to a Group or multiple Groups and only Users in the selected Groups will have visibility to the content. Also, Users only see the Folders in the Library that have content assigned to the Groups they belong to. 

Your folder structure should be set up with the Partner in mind, with the content segmented in a way that will make it easy for Partners to find. Consider grouping your content by content type, product, solution, or category. 

Adding Folders

To add a folder:

  1. Click New Folder.
  2. Name your folder
  3. Add a description, and click Save.

   Library Folders Page 

New Folder Window 

With your folders created you can now add a subfolder or start adding content.

Adding Content

To add content:

  1. Click "New" under the appropriate folder.
  2. Select the content type you would like to add:
    • New Folder
    • New File 
    • New Link 
    • New Video  


3. Upload your file.
4. Give the file the title you want Partners to see within the portal.
5. Select or upload an image for the file's thumbnail preview. The thumbnail will appear in the small and large tile views.
6. Add a description and any keywords you would like associated with the file. The title, description, and keywords will drive the search results for your content.

7. Assign the appropriate Groups and/or Organization to the file. Learn more about assigning Group permissions here

 New File Window- Details Section

New File Window- Permissions & Visibility 

Uploading Videos

You can upload videos to the Library using the "New File" or "New Video" options. 

  • New File: The video will not play in Channeltivity, and to view the video, Users will have to download it to their computer and view it in an external media player.
  • New Video: Users will be able to view the video in Channeltivity, and you can give them the option to download it by enabling the "Allow non-Admin Users to download this video" functionality when uploading the video. This functionality becomes available when you upload one of the following file types: MP4, AVI, MOV, WMV, and MKV. Videos uploaded using the YouTube/Vimeo option will play in the portal, but Users won't be able to download them. 

New Video Edit Screen 

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