Library and Content

What are Document thumbnails and how do I use them in the Library?
To make your Library content more compelling and easier to find, you might consider setting thumbnails for your Documents. This will allow Users to get a be...
Wed, 15 May, 2019 at 3:23 PM
How do I control the order of documents in the Library?
There are a few ways to determine the order of documents within a folder in the Library: The first is by setting the sort order of a folder, which can...
Mon, 14 Oct, 2013 at 3:57 PM
How do Library Group permissions work?
When you add or edit a Document in the Resource Library Module, only Groups that meet the following criteria will appear in the Permissions area: They ...
Thu, 7 Feb, 2019 at 12:50 PM
Can I move Folders in the Library?
Folders cannot be moved, but the contents in the Folders can be moved to new Folders and Subfolders. If you find you need to move a Folder, use the below wo...
Tue, 5 Mar, 2019 at 4:42 PM
How do I delete a Library?
You can create multiple Libraries in Channeltivity using the Menu & Page Manager. If you need to delete a Library, please submit a ticket to Channeltivi...
Thu, 7 Feb, 2019 at 12:42 PM
How Do I Make a Library Document Public so that Anyone Can Download It?
Library Documents (except Brainshark presentations) can be marked as "Publicly Accessible", which creates a unique link that can be shared and all...
Tue, 8 May, 2018 at 3:44 PM
How Do I Make a Library Document Appear in More Than One Folder?
The "Copy" function in the Resource Library allows you to have a single Document appear in multiple folders (you can even set different permission...
Wed, 15 May, 2019 at 3:27 PM
I Just Created a New Group. How Do I Give The Group Permissions to All Library Docs?
When you first create a Group and give it access to the Resource Library module, none of the existing Documents in the Library will be accessible. This is b...
Wed, 15 May, 2019 at 3:28 PM
What is the Maximum File Size I can Upload into the Resource Library?
The maximum file size that can be uploaded to the Resource Library is 2 GB. Your connection speed will determine your maximum file size. In most cases, your...
Mon, 20 Feb, 2017 at 12:53 PM
How do I Share a Link to a Document in the Library?
It's easy to link to password-protected Documents in the Resource Library in your partner portal, but you need to pick the right link. This article exp...
Wed, 15 May, 2019 at 3:29 PM