I'm trying to assign a Lead to a Partner, but they're not showing up in the assignment dropdown. What's going on?

The Lead Distribution module allows you to send sales prospects to your Partners. Leads can be assigned to individual Users at a Partner Organization, or assigned to a Partner Organization directly. 

There are a number of reasons why a User might not be showing up in the Lead assignment dropdown, including:

1. The User is not assigned to a Group with access to the Lead Distribution module. You can resolve this issue by updating your Partner Groups to include one of the following permissions: 
   • View All Leads - The ability to receive Leads and view Leads assigned to other Users at their Organization 
   • Receive Leads- The ability to receive Leads and view only the Leads assigned to them (individually)
     
     
2. The User is one of the following: 
   • Pending User - Leads can only be assigned to active Users unless you enable the below setting to assign Leads to Pending Users. 
   • Contact - Contacts are not Users in the system so they cannot log in or receive Leads. An Admin will have to promote the Contact to a User and assign them to a Group that includes one of the Lead Distribution permissions listed above. 
   • Disabled User - Disabled Users do not have access to the portal so they cannot log in or receive Leads.  

If a Partner Organization isn't showing up in the Lead assignment dropdown, make sure:

1. You have the "Allow assigning Leads to Partner Organizations directly (instead of Partner Users only)" box checked under Settings > Lead Distribution > Lead Distribution Module Settings:
   
   
   
2. The Partner is listed as an Active Partner Organization in Channeltivity.
   
   
3. The Partner Organization includes at least one User that's assigned to a Group that includes the "View All Leads" permission.