In this section, you can add custom fields to the User/Contact profiles. You can also make the fields visible on the Request Access Form and/or the Primary Contact section on the Become a Partner form. 


Field Customization

To add a new field:

  1. Go to Settings > User & Organization Fields > User Custom Fields.
  2. Click the Add Field link.
  3. Name your field. This Name will be the field name the Partner sees when completing your registration.
  4. Select the field type and add a description.
  5. Set the field visibility. From here, you can add custom fields to the User Profile, as well as determine which fields will be displayed for Partners when they request access to the portal or complete the "Primary Contact" section on the Become a Partner form. The field visibility options are listed below: 
    • Public "Request Access" & "Become a Partner" - the field will be visible on both public-facing forms 
    • "User Profile Edit" combined with "User Profile View" - means Users can view and edit the field in their profile
    • "User Profile View" -  selecting only this option will make the field read-only to Partners 
    • Internal-facing -  Uncheck all three checkboxes to hide the field from Partners and make it visible to only Internal Users

  6. When you are finished adding your custom field, click OK.

User Custom Fields Window


If you need to reorder fields, hover your mouse over the field and click to drag. If you need to edit or remove a field, hover your mouse over the field and select one of the options listed on the far right. 

 User Custom Field Page 

User Field Requirements & Visibility

The User Field Requirement & Visibility page allows you to determine which of the standard User/Contact fields are required and visible in various areas of the portal. 

  1. Go to Settings > User & Organization Fields > User Field Requirement & Visibility.
  2. Click each checkbox to adjust the settings to align with the needs of your program. 
  3. When finished, click Save.

User Field Requirement & Visibility Window