Changes made to records in Salesforce are pushed to Channeltivity during the automatic full sync that runs once every hour. Admin Users have the ability to trigger a full sync at any time using the Sync Manager. Instructions are listed below: 


  1. Go to Settings > Salesforce Integration > Sync Manager. 
  2. Select the checkbox next to the Integration(s) that you want to run a full sync on and click the Actions button > Run Full Sync Now.