There are a number of reasons why a Partner User might not be showing up in the MDF Request Owner dropdown:
- The User doesn't exist.
- The User is not Active, e.g. the User is a
- Pending User. You can only assign MDF Requests to Pending Users by changing this setting.
- Contact. Contacts cannot log in or be assigned MDF Requests.
- Disabled User.
- Permissions: The User isn't assigned to a Group with MDF Module access.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article