User Account Admin Email Notifications

Modified on Tue, 17 Jun at 1:00 PM

User Account Admin Notifications


Specify the recipients that you want to be notified about the below events by going to  Settings > Email > User Account Admin Notifications and adding the email addresses to the "Recipient(s) of admin email notifications" field.  

  • Internal Account Request Notification: email is sent when an Internal User uses the "Request Additional Users" functionality to request a User be added to the portal.
  • External Account Request Notification: email is sent when a new User Request is created via the "Request Access Form" on the login page.  


Other Admin notifications include User Login and Account Activation Notifications. 


User Login Notifications: This email is sent to notify that a User has logged in.

  • Always send login notifications: When enabled, an email is sent to the recipients listed in the "Admin Email Notifications" field every time a User logs into the portal.
  • Per-User Login Notification: When enabled, you can update a User's profile to send login notifications to specific email addresses.



Account Activation Notification: This email is sent to the recipients listed in the Admin Email Notifications field when a User activates their account. You can enable it by clicking the "Send User account activation notifications" checkbox. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article