User Account Admin Notifications


Specify the recipients that you want to be notified about the below events by going to  Settings > Email > User Account Admin Notifications and adding the email addresses to the "Recipient(s) of admin email notifications" field.  

  • Internal Account Request Notification: email is sent when an Internal User uses the "Request Additional Users" functionality to request a User be added to the portal.
  • External Account Request Notification: email is sent when a new User Request is created via the "Request Access Form" on the login page.  


Other Admin notifications include User Login and Account Activation Notifications. 


User Login Notifications: This email is sent to notify that a User has logged in.

  • Always send login notifications: When enabled, an email is sent to the recipients listed in the "Admin Email Notifications" field every time a User logs into the portal.
  • Per-User Login Notification: When enabled, you can update a User's profile to send login notifications to specific email addresses.



Account Activation Notification: This email is sent to the recipients listed in the Admin Email Notifications field when a User activates their account.

User Account Admin Notifications Screen