Yes, you can use the Training & Certification module to train, test, and certify Internal Users. The Internal Users must be assigned to a Group with one of the below permissions enabled: 


  • Training & Certification Module View All Access at my Org: Users can complete Courses and obtain Certifications. They can also see the Completions of other Users at their Organization/Company. 
  • Training & Certification Module Access: Users can complete Courses and obtain Certifications. They cannot see the Completions of other Users at their Organization.


Internal Users with Administration access to the Training & Certification module cannot complete Courses or Certifications. This includes any Internal User assigned to an Internal Group with the below permissions enabled: 


  • System Administration: Full access to all modules and administrative functions. It also includes the ability to create Courses, Lessons, Quizzes, and Certifications. 
  • Training & Certification Module Administration - Includes the ability to create Courses, Lessons, Quizzes, and Certifications.


How Do I Create Courses and Certifications for Internal Users?


Once you've added Training & Certification access to the appropriate Internal Groups, you can begin creating Courses and Certifications and assigning them to your Internal Groups. Learn more about this topic in the below support articles: