***Before you get started creating Courses and adding your content, remember to update your Groups to include Training & Certification Module access.***

Creating Training Courses

To create a Training Course:

  1. Click the Training & Certification module in the left navigation menu.
  2. Click the New Course button.
  3. Enter the Course details. (Course Name, Details, Permissions)
  4. Set the Course Availability to one of the following: 
    • Users complete this Course in Channeltivity -This option allows Users to complete Lessons, Quizzes, and Learning Modules (training materials in SCORM format) within Channeltivity.
    • Users complete this Course outside of Channeltivity  - This option is used to track training activity that occurs outside of Channeltivity such as in-person training or training completed in an external LMS.  Users will not be able to complete the Course within Channeltivity, so the Course Completions will have to be awarded manually. 
  5. Set Permissions
  6. Click Save.

New Course Page

With the Training Course detail completed, the next step is to add Course Content.

Creating Lessons 

To create a Lesson:

  1. Click on a Course to start adding content.
  2.  Click the New button. 
  3. Select "New Lesson."
  4. Update the name and details for the Lesson. 
  5. Click Save. 

New Lesson Screen

With the Lesson created, the Lesson's content can be added.

Click into the Lesson to get to the Lesson details page:

  1. Click the New button.
  2. Select the content type that applies to your Training material.
  3. Name your Training and upload the corresponding material. 

New Lesson Content


Creating Quizzes


To create a Quiz:

  1. From the Course Content screen, click the New button.
  2. Select "New Quiz."
  3. Enter a title, summary, and description.
  4. Add a passing score (percentage).
  5. Choose to randomize the order of the quiz questions and/or answers. You can also choose to have the system display a random subset of questions when Users take the Quiz (randomize from a pool of questions). 
  6. Click Save.

New Quiz Screen

After you save your changes, click on the Quiz to start adding your questions:

  1. Click the "New Question" button to create a question.

  2. Enter the question's title, and if needed, you can add text, images, and links to the Additional Details section. 
  3. Click the "Add Answer" button to add multiple-choice options and select the checkbox (select only one) for the correct answer. 
  4. Click Save and repeat until all questions have been added.

New Question Edit Screen

Adding SCORM Content 

Channetivity's Training & Certification module is SCORM compliant. If you are currently using or plan to invest in SCORM content, please contact us to enable the Learning Module for your portal. 

Once enabled, training materials in SCORM format can be added to Courses using Learning Modules.

To create a Learning Module:

  1. From the Course Content screen, click the New button.
  2. Select "New Learning Module."
  3. Upload a SCORM, AICC, cmi5, or xAPI file in ZIP format and update the title, summary, and description fields > Save.

New Learning Module Screen

Once you've added your Lessons, Quizzes, and Learning Modules, the Course can be published to Partners. 

Publishing Courses 

To Publish a Training Course:

  1. Select the Training Course by clicking the name.
  2. Click Actions at the top right.
  3. Click Set Publish Status: Published.

****If a yellow text box appears at the top of the page, follow the instructions in the text box to resolve the error.****

Course Details Page

Next: Learn how to set up User and Organization Certifications