Application Availability Issue - RESOLVED

Users in Northern California, Seattle, Chicago and possibly elsewhere may encounter an error page when accessing Channeltivity. We are investigating the issue, which seems to be caused by a service interruption of Microsoft Azure. We are working with Microsoft to resolve the outage as soon as possible and will post further updates here.

UPDATE 2019-07-02 at 5:52 PM

Microsoft reports the following service advisory:

Starting at approximately 20:23 UTC on 02 Jul 2019, a subset of customers using Microsoft Azure Services may experience intermittent issues accessing resources. Engineers are rerouting network traffic to mitigate the issue. 

UPDATE 2019-07-02 at 7:05 PM

Microsoft reports the issue as resolve:

PRELIMINARY ROOT CAUSE: Engineers determined that a faulty network device in West US was causing networking routing issues. 

MITIGATION: Engineers took the faulty network device out of rotation and rerouted network traffic to mitigate the issue. 

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