The Approval Workflow settings determine the steps for your MDF process. Channeltivity starts you out with a set of standard Approval Workflow steps, but you can add new steps, edit/delete existing steps. 

MDF Approval Workflow 


New Workflow Step:

  1. Go to Settings > MDF > Approval Workflow.
  2. Select the "New" button to create a new Workflow Step/ Approval Status. 
  3. Name the Workflow Step.
  4. Select the Type: 
    • Open - Funds have not been allocated or reimbursed. This is the default workflow step for new Requests.
    • Funds Allocated - Funds are approved/set aside and deducted from the Partner or Distributor's Available Balance. 
    • Reimbursed- Funds are debited from the Partner or Distributor's Account Balance. 
    • Denied - Request Denied/Rejected.
  5. Choose whether or not you want the step to be the default for new MDF Requests (only one step can be the default). You can also choose whether or not you want the Partner to be able to edit the Request while in the selected workflow step. 
  6. Click "Save" to save your changes.
  7. Repeat until your MDF workflow is complete.

 New Workflow Step Screen


Edit or Delete an existing Workflow Step:

  1. Hover over the step you wish to edit and click the  "Actions" or "Edit" button that appears to the right > Edit or Delete. 

  Approval Workflow - Actions