What is the Zapier Integration?


Channeltivity’s integration with Zapier allows you to connect your PRM with 1000s (view apps here: https://zapier.com/apps) of other web applications to share information, automate tasks, and workflows. Some examples include:

  • Sending customized email notifications about new and updated Deals
  • Calling a webhook when a partner completes a Course or Certification
  • Automatically scoring new Prospective Partners
  • Updating Google Sheets with Deal Registration data
  • Triggering updates in Channeltivity when certain actions are completed in Salesforce, such as updating or closing an Opportunity

For a full list of triggers and actions, view our integration page on Zapier

Is coding required?

Coding is not required. Zapier allows you to create point and click integrations without developer help.

How does it work?

It all starts with a Zap. A Zap is an automated workflow between Channeltivity and another app. For example, you may have a Zap that pushes Deal Registration data into a Google Sheet.  You may have another Zap that sends an email notification every time a Deal is changed to a specific status in Channeltivity.

Zaps consist of at least two parts: 

  • Trigger-  A Trigger is the event in an app that starts the Zap, such as an updated or new Deal in Channeltivity or any other event in a Zapier-connected system. 

Zapier - Channeltivity Trigger 

  • Action - The Action is the event that completes the Zap. Actions include sending custom emails, updating Salesforce records, Deal Registrations, Google Sheets, and more. 

Zapier - Google Sheets Action

Besides the mandatory Trigger and Action steps of a Zap, you may also want to add Filters to ensure Actions get performed only on the items you want. With Filters, you set a specific condition (e.g., when the "Registration Status" field is "Approved") to get to the granularity you need. When the data from your Zap meets the conditions of a filter, it proceeds to the next action(s) in your Zap. Learn more about Filters here: https://zapier.com/apps/filter/help 

Zapier - Filter 

How much does it cost?

The Zapier Integration is included in the below Channeltivity subscriptions at no additional cost:

  • Enterprise Standard
  • Enterprise with Salesforce
  • Enterprise with HubSpot

If you don’t have an account with Zapier, you can sign up for a free account here: https://zapier.com/sign-up/. If you wish to sign up for a paid plan that includes premium features, check out:  https://zapier.com/pricing.

How do I turn it on?

Go to Settings > API & Integrations > Zapier and click the "Install Zapier Connector" button in the top right corner of the page. 

Zapier Integration Settings in Channeltivty 

The system will then direct you to the "Channeltivity Integrations" page on Zapier's website where you can search for apps to connect with Channeltivity.

Channeltivity Integrations Overview - Zapier

Once you select an app, you can begin building your Zap using Triggers and Actions. 

After selecting a Tigger and Action, you'll need to grant Zapier access to Channeltivity by clicking the "Sign in to Channeltivity" button. 

Zapier Trigger Configuration 

A new window will appear with authorization instructions. Enter your portal's URL and click "Yes, Continue" to allow Zapier access to your portal.  The portal URL should match the format: https://[portalName].channeltivity.com. 

Zapier Access Page 

You'll then click the "Authorize" button on the Authorization Request page. 

Zapier Authorization Page

Once your Zapier account is connected to Channeltivity, you can finish configuring your Zap as well as create new Zaps. 

Can Channeltivity Support help me create Zaps?

Our Support Team is happy to help you create the Zaps you need to automate tasks and workflows. For more information about Channeltivity’s integration with Zapier or assistance creating Zaps, please contact Channeltivity Support or check out Zapier's support documentation here: https://zapier.com/learn/getting-started-guide/