Channeltivity includes full support for SAML 2.0 (Security Assertion Markup Language, an open standard for single sign-on) and can be configured both as a SAML Identity Provider (IdP) and Service Provider (SP). The following articles provide the details:
- SAML Service Provider configuration - allow Users to log into Channeltivity through an external application
- SAML Identity Provider configuration - allow Users to log into external applications from within Channeltivity
There are also two legacy SSO methods that are no longer recommended and may be removed at a future point:
- Outgoing SSO is a proprietary method to allow your users to seamlessly log into external applications from within Channeltivity without having to enter a username or password.
- Incoming SSO is another proprietary method that is used when you have an existing system and want your users to access Channeltivity without having to enter their username or password.